JOIN OUR MAILING LIST
|Back||Back to top|
JOIN OUR MAILING LIST
+ What is included in very low price for DStv?
Our price includes the hardware and installation required for you to be able to watch the DStv channels.
+ What hardware is included in your offer?
The offer includes all the hardware required to view DStv on the Master TV (the Master TV is the TV next to the decoder).
1. Single view DStv decoder:
Dish and Standard wall bracket (if required), latest model Multichoice DStv decoder with the infrared remote control (IRC) and up to 20m signal cable (Multichoice approved RG6U or better).
2. PVR Decoder.
a. If you presently have a single view DStv installation:
The hardware includes: Twin LNB, a new additional signal cable for the second channel, the PVR decoder complete as supplied by Multichoice (PVR decoder, Smart Card, two infrared remote control, a single TV Link gadget and a Subscription agreement form for Multichoice services.).
b. If you have no DStv installation:
The Dish and LNB and cables from the dish to the decoder (up to 20m long, longer cables will be charged extra), the PVR decoder complete as supplied by Multichoice (PVR decoder, Smart Card, two infrared remote control and a TV Link).
+ Are there any costs I am expected to pay before I can view the DStv?
Yes! To activate your Smart Card (the Smart Card is included in the decoder box), which is the only way you will be able to view the DStv channels, you will have to pay Multichoice the monthly subscription fees which you will pay directly to Multichoice. See below how to activate your service.
+ How do I pay Multichoice?
You will have to complete the Multichoice Subscription Agreement form (included in the decoder box) and phone Multichoice with the details. Multichoice will immediately activate your Smart Card (included in the box). Thereafter you will have to fax the form to Multichoice to the Fax number stated on the form.
Foreign citizens please Note;
Only South African Citizens will be activated over the phone. Foreign citizens will have to go to the nearest Multichoice customer care office and arrange the payment there. Don't forget to take your Passport and any proof of residence with you. We recommend that you complete the service agreement with Multichoice and activate your smart card before we install the equipment so that the DStv will be viewed as soon as the installation is completed.
+ What is included in a one-point installation?
One point installation includes: installing of the hardware from the dish to the Master TV point (the Master TV is the TV next to the decoder) and tuning the Master TV to the DStv decoder's output channel.
+ I have more than one TV set in the house, will I be able to watch the DStv on them to?
If the other TV sets are linked to the Master TV you will be able to watch the DStv programmes on them. All you will have to do is tune these TV sets to the DStv channel, by using the "Auto Search" or "Manual Search" on your TV set. If you don't know how to tune the TV, our installer will do it for you at an extra charge. Please note that should the installer tune the TV to the DStv channel and the picture quality is not acceptable, he may quote you an additional fee for labour and materials required to improve the picture quality.
+ Will I be able to change the DStv channels/programmes from the remote TV?
For example: The DStv decoder is connected in the TV room and I am watching program 51 which is CNN. Will I be able to change CNN to Movie magic2 from my bedroom without having to go to the TV room?
Single view DStv:
You will have to purchase additional infrared remote control (IRC) and additional hardware called Remote Extender (It extends the range of the DStv Infrared Remote Control through walls and from places which are not in line of sight of the decoder). Our installer carries them in stock and may quote you the price.
The hardware to allow you to change the channels, on one remote TV, is included with the decoder. It is called TV Link. However, the installer will install it on your own risk as Multichoice issued a warning that it may damage some TV sets. This warning appears in your manual supplied with the decoder and on the TV screen when trying to activate it.
If we are doing a new and complete installation, which includes the linking of the Master TV to the far TVs, you do not need any other hardware, as our installation comply with the TV Link requirements. However the installation of Link will only be done if you will agree to take the risk as stipulated by Multichoice. You must be aware that you will not be able to watch the far/remote TV, reason been that the VCR does allow electrical power to go through the VCR.
If the TVs are already linked in your home, there is a chance that the installation does not comply with the TV Link requirements. In that case the installer will test the TV Link and if it does not work he will offer you couple of options.
Option 1: To purchase Remote Extenders which are optional extra.
Option 2: To fix the existing to comply with the TV Link which may cost much more. This option is for labour cost plus materials at our standard rates.
Ask a question
|Back||Back to top|
Call Sarel 072 523 5935 Pretoria East & surrounding areas: Faerie Glen, Menlyn, Lynnwood, Moreleta Park, Silver Lakes, Wapadrand, Equestria, Die Wilgers, Constantia Park, Weavind Park, Garsfontein, Menlo Park, Menlyn, Pretorius Park, Queenswood, Olympus, Kloofsig, Brummeria, Willow Acres, Hazeldean, Shere, La Montagne, Die Moot, Zambezi, Newlands, Silverton, Val-de-Grace, Cornwall Hill, Irene, Erasmus kloof, Waterkloof, Waterkloof Hoogte, Sil
Mobile no: 072 523 5935
Tel: 072 523 5935
| Copyright © 2018 . All Rights Reserved. |
Terms and Conditions
Website consultant: Kwikwap
Cell number: 0210720303
These are the general terms of the relationship between you (website visitor) and us (website owner). The terms cover all use of this website. You agree to the terms by visiting and using this website.
2. Definitions and interpretation
2.1 Definitions. In the agreement:
terms means the terms, consisting of:
2.2 Conflict. If the meaning of any general term conflicts with any other relevant specific term, the specific term will apply. Specific terms apply to a specific section of the website or have been specifically agreed between you and us.
3. Use of this website
3.1 Licence. We grant you a limited licence to use this website on these terms. We may cancel your licence at any time for any reason. Your licence is automatically cancelled if you do not get our written permission before using this website in a way these terms do not allow.
3.2 Breach. If you breach any of the terms or infringe any other person's rights (including copyright), we may cancel your licence, block you from using the website, claim specific performance or damages against you and take any other steps the law allows, without affecting our rights.
3.3 Framing. You may not frame this website or any of its pages.
3.4 Linking. You may only link to the home page of this website. You may not deep link (link to any other page) or link in any way that could suggest that we endorse or support you, or that you have any rights in our website or intellectual property.
3.5 Virtual agents. You may not use any technology (including spiders, crawlers, bots and similar virtual agents) to search or gain any information from this website.
4. Your capacity
4.1 Capacity and agreement. You promise that you may visit this website and agree to the terms because you are: are at least 18 (or regarded as legally adult), and have the legal right and capacity to do so; or are not 18 yet, but have permission from your parent (or legal guardian) to do so.
4.2 Accurate information. You promise that you will give only accurate information to us and this website.
5. Intellectual property
5.1 Ownership. Except as provided to the contrary in the agreement, all right, title, interest, and ownership (including all rights under all copyright, patent, and other intellectual property laws) in, to or of this website are our sole property or will vest in us or a third party licensor. All moral rights are reserved.
5.2 Trademarks. Our logo and sub-logos, marks, and trade names are our trademarks and no person may use them without permission. Any other trademark or trade name that may appear on our marketing material is the property of its respective owner.
5.3 Restrictions. Except as expressly permitted under the agreement, the website may not be: modified, distributed, or used to make derivative works; rented, leased, loaned, sold or assigned; decompiled, reverse engineered, or copied; or reproduced, transferred, or distributed.
6. Limits to our liability
6.1 You use this website at your own risk. We provide the website `as is`. We do not give any express or implied warranty or make any other promise about this website. For example, we do not warrant that it is good quality, fit for any particular purpose, accurate, complete, up-to-date, legally effective or secure. We also do not warrant that it is free of latent defect, errors, malicious software or infringing content, or that you will have quiet or uninterrupted use of it.
6.2 You indemnify us. You indemnify (or promise to protect) us against any claim, demand, loss, damage, cost, or liability (including reasonable attorneys' fees) related to your use of this website.
6.3 Faults. We will do our best to fix any fault in this website as soon as reasonably practical after we find out about it. This is the limit of our responsibility and liability for any fault in the website.
6.4 Direct damages limited. If the previous clause does not apply for any reason, our maximum liability to you for all claims for direct damages is R100. This limit applies whether a claim is based on contract, delict (tort) or any other legal cause of action.
6.5 No liability for indirect damages. We will never be responsible for any indirect or consequential damages or losses, even if we should have foreseen them. These may include any loss of profit, loss of goodwill, loss of use or damages related to lost or damaged data.
6.6 Other website. We are not responsible for anyone else's website.
7.1 Entire agreement. The terms are the entire agreement between the parties on the subject.
7.2 Changes to website. We may change or stop publishing this website without notice and will not be responsible for any consequences.
7.3 Changes to terms. We may change the terms by placing a notice on this website. If you do not agree with the change, you must stop using this website or the changed terms will apply to you.
7.4 Facts about website. If an administrator of this website signs a letter confirming any fact related to the website, that letter is conclusive proof of its contents. These may include the version of the terms that apply to any dispute, or what content or functions the website had at a particular time or date.
7.5 Waiver. We do not ever waive (give up) our rights, even if we allow you any favour or extension of time, or we delay enforcing our rights against you.
7.6 Severability. Any term that is invalid, illegal or cannot be enforced must be regarded as deleted. The remaining terms continue as intended.
7.7 Law and jurisdiction. South African law and conditions (such as time and date) govern the terms. Only the South African courts may decide any dispute about the terms.
1. Collection We collect certain information: when you contact us on our website; from your web browser; from cookies we may send to your computer and from web beacons on our website to track how you use our website and to try and give you a personalised experience; and optional information, that you provide when you upload or download content from our website.
2. Use We may use your information: to send you send administrative messages and email updates to you regarding the website; for marketing purposes; targeted content in certain, specified instances.
3. Disclosure We might disclose your information in the specific circumstances mentioned in this policy.
4. Security Our hosting company will host your website in a secure server environment.
5. Your choices You can turn off cookies in your browser; or You can opt-out of marketing communications with us.
6. Contact us You can contact us with privacy related questions at email@example.com address
7. Audience This policy applies to all visitors to our website (`you` and `your`).
8. Purpose of this policy We respect your privacy and take the protection of personal information very seriously. The purpose of this policy is to describe the way we collect, store, use, and protect information that can be associated with a specific natural or juristic person and can be used to identify that person (`personal information`). Personal information:
8.1 includes certain information collected when you contact us (see below); and optional information that you voluntarily provide to us (see below).
8.2 excludes information that has been made anonymous so that it does not identify a specific person; permanently de-identified information that does not relate or cannot be traced back to you specifically; and non-personal statistical information collected and compiled by us and information that you have provided voluntarily in an open, public environment or forum including (without limitation) any blog, chat room, community, classifieds or discussion board. Because the information has been disclosed in a public forum, it is no longer confidential and does not constitute Personal Information subject to protection under this policy.
9. Acceptance of terms By using this website you are deemed to have read, understood, accepted, and agreed to be bound by these terms.
10.1 On registration. Once you contact us on our website, you will no longer be anonymous to us as you will provide us with personal information.
10.2 Collection from browser. We automatically receive and record internet usage information on server logs from your browser (`usage information`).
10.4 Web beacons. Our website may contain electronic image requests (called a `single-pixel gif` or `web beacon` request) that allow us to count page views and to access cookies. Any electronic image viewed as part of a web page (including an ad banner) can act as a web beacon. Our web beacons do not collect, gather, monitor or share any of your personal information. We merely use them to compile anonymous information about our website.
10.5 Recording calls. We will monitor and record telephone calls that you make to our call centre, unless you specifically request us not to.
10.6 Optional details. You may provide information on a voluntary basis (`optional information`). This includes content or product that you decide to upload or download from our website or otherwise use any optional features and functionality of the website.
10.7 Purpose for collection. We may use any optional information provided by you for such purposes as indicated to you at the time you agree to provide such optional information.
11. Consent to collection We will obtain your consent to collect personal information: in accordance with applicable law; and at the time you provide us with any optional information.
12. Use We may send administrative messages and email updates to you regarding the website. In some cases, we may also send you primarily promotional messages. You can choose to opt-out of promotional messages.
13.2 Regulators. If you contact us regarding your experience with using any of our products, we may disclose your personal information as required by law or governmental audit.
13.3 Law enforcement. We may disclose personal information if required: by a subpoena or court order; or to comply with any law.
13.4 Marketing purposes. We may disclose aggregate statistics (information about the customer population in general terms) about the personal information to advertisers or business partners.
13.5 Employees. We may need to disclose personal information to our employees that require the personal information to do their jobs.
13.6 Change of ownership. If we undergo a change in ownership, or a merger with, acquisition by, or sale of assets to, another entity, we may assign our rights to the personal information we process to a successor, purchaser, or separate entity. We will disclose the transfer on the website. If you are concerned about your personal information migrating to a new owner, you may request us to delete your personal information.
14. Security of personal information Our hosting company will host our website in a secure server environment that uses a firewall and other advanced security measures to prevent interference or access from outside intruders. We authorize access to personal information only for those employees who require it to fulfil their job responsibilities.
15. Retention of personal information
We will only retain your personal information for as long as it is necessary to fulfil the purposes explicitly set out in this policy, unless: retention of the record is required or authorised by law; or you have consented to the retention of the record. During the period of retention, we will continue to abide by our non disclosure obligations and will not share or sell your personal information.
16. Limitation We are not responsible for, give no warranties, nor make any representations in respect of the privacy policies or practices of linked or any third party websites.